Sonia G.

Sonia G. is a Director at Santander Consumer USA, where she leads third-party vendor management. Her career includes extensive experience in complaint and escalation management at both Santander and JPMorgan Chase, demonstrating a deep expertise in operational efficiency and customer relations within the financial services sector.

Beyond her professional role, Sonia is deeply committed to fostering diversity and inclusion. She is a national lead for Conexion, a business resource group dedicated to the professional development of Latinos, where she works to build a supportive and inclusive community within her organization.

As a national lead for the Conexion business resource group, she actively helps mentor and develop fellow Latino professionals.