Sophie is a Customer Success Manager at SOCi, Inc. , specializing in SaaS account strategy, digital marketing, and customer engagement. Her career spans the tech and tourism industries, with previous roles as a Partner Success Director at Bandwango and Account Executive at The Palm Beaches. She holds a Bachelor of Science from American University.
Outside of her SaaS focus, Sophie has a demonstrated passion for destination marketing and creating engaging experiences. This stems from her time leading strategic initiatives for The Palm Beaches, where she enjoyed hosting events and webinars to showcase the regions unique venues and opportunities for investment.
During the pandemic, she led an initiative for real-time lead capture innovation to support the tourism industrys recovery.
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