Vonne Keirns in

Vonne Keirns

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Strategic Customer Success Manager, Commercial Brands at SOCi, Inc.
📍 Grand Rapids Metropolitan Area, United States

Vonne Keirns is a Strategic Customer Success Manager at SOCi, specializing in SaaS solutions for multi-location brands. With a background including a directorship at IZEA and an SEO certification, she focuses on driving customer growth and retention. Colleagues consistently describe her as strategic, thorough, and exceptionally client-centric.

Based on her professional activity, Vonne is passionate about fostering community and helping others in their careers. She actively uses her network to share job opportunities and connect professionals, demonstrating a commitment to mutual success.

Unique fact: Vonne is frequently praised for her rare ability to "see around corners, " proactively identifying challenges and solutions from unique angles.

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Experience
26 Years
Current Role
Strategic Customer Success Manager, Commercial Brands
Job Level
Middle
Location
Grand Rapids Metropolitan Area, United States
Personality Overview

How Vonne shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Vonne cares about

Digital Brand Visibility
Her posts emphasize that adapting to changes in digital discovery, like AI, is critical for business survival and a key concern she addresses with customers.
Multi-Location Marketing
Her role at SOCi is centered on empowering multi-location brands like Ace Hardware and Sport Clips to scale their marketing efforts across all digital channels effectively.
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Career

Work history

8-2024
Strategic Customer Success Manager, Commercial Brands
SOCi, Inc.
4-2023 - 9-2024
Customer Success Manager, Brands
SOCi, Inc.
7-2020 - 11-2022
Director, Customer Success & Experience
IZEA
1-2020 - 7-2020
Associate Director, Customer Success (SaaS)
IZEA
7-2018 - 1-2020
Senior Customer Success Manager (SaaS)
IZEA
In the press

Media appearances

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Education

Vonne has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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