Sophie Marx

Examiner
DISC Type : cs

Global Head of Ecommerce (Maternity Cover) at Creed

United Kingdom

Overview

Sophie Marx is a seasoned e-commerce leader specializing in the luxury fashion and beauty industry, currently serving as the Global Head of Ecommerce at Creed. Her career is marked by leadership roles at Nanushka, Dundas Worldwide, and PANGAIA. She holds a Master of Arts from The University of Edinburgh.

Sophie showcases an engaging and positive personality through her professional interactions online. She is focused on building strong teams and appears to have a good sense of humor, creating a positive work environment around her. Her interests include keeping up with premier luxury groups and financial news.

She once humorously referred to a colleague as "Mr. Workwide, " a playful spin on the artist Pitbulls nickname.

Personality Overview

Overcautious

Tough To Convince

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They are thorough and always follow a systematic approach.

Topics They Care About

Luxury Ecommerce
Her career is centered on leading e-commerce for high-end fashion and beauty brands like Creed, Kering Beauté, Dundas Worldwide, and Nanushka.
Team Building
She has actively posted recruitment calls for key roles at both Creed and Nanushka, demonstrating a focus on building talented teams.
Customer Experience
Showed a clear focus on client care by seeking a Customer Services Manager who "lives and breathes customer services" to join her team.

Media Appearances

Sophie has no verified media appearances

Work History

3-2025
Global Head of Ecommerce (Maternity Cover) at Creed
10-2024 - 3-2025
Freelance Head of Ecommerce at At Various
6-2023 - 10-2024
Head of Ecommerce Operations at Nanushka
1-2023 - 3-2023
Head of Ecommerce at Dundas Worldwide
9-2020 - 1-2023
Ecommerce Manager at PANGAIA

Education

2009 - 2013
Master of Arts (MA) from The University of Edinburgh
2001 - 2008
Italian from Francis Holland Clarence Gate

More Information

Social Presence :

Prographics :

Exp : 18 Location : United Kingdom Job Level : Mid-senior Designation : Global Head of Ecommerce (Maternity Cover) at Creed
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Insights For Selling To Sophie

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sophie is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Sophie

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Sophie move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Sophie take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Sophie

Personality Compatibility


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