Sophie Tilden

Go-getter
DISC Type : d

General Manager Group Deposits, Payments and Consumer Finance at BOQ Group

Greater Brisbane Area, Australia

Overview

Sophie Tilden is the General Manager at BOQ Group, where she leads the Deposits, Payments, and Consumer Finance divisions. Her expertise is centered on large-scale digital transformation and complex platform migrations, drawing on significant experience from prior roles at Commonwealth Bank and Bank of Queensland. She holds a Bachelor of Business.

Outside of her direct professional responsibilities, Sophie demonstrates a strong value for community and social impact. This is evident through her enthusiastic support for corporate partnerships with charitable organizations like Beyond Blue, Orange Sky Australia, and the National Breast Cancer Foundation, highlighting a focus on community wellbeing.

After attending the Sibos financial services conference, she summarized her key takeaways as "ABCD" – AI, Blockchain, Cloud, and Data, indicating a sharp focus on future technologies.

Personality Overview

Vision Oriented

Challenger

Self-Confident

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Digital Transformation
Serves as the business owner for a multi-year digital platform build and the complex, end-to-end migration of ME Bank.
Payments Innovation
Attended the global Sibos conference and actively hires for senior payments roles, showing a deep interest in the evolution of payment systems.
Future of FinTech
Publicly shared her key takeaway from a global conference as "ABCD" (AI, Blockchain, Cloud, and Data), signaling a focus on the future of financial technology.

Media Appearances

Sophie has no verified media appearances

Work History

12-2023
General Manager Group Deposits, Payments and Consumer Finance at BOQ Group
9-2020
General Manager - Everyday Banking and Deposits at Bank of Queensland
3-2019 - 9-2020
Head of Deposits, Cards and Payments at Bank of Queensland
4-2017 - 9-2020
Senior Product Manager - Deposits and Debit Cards at Bank of Queensland
7-2015 - 4-2017
Home Loan Transformation at Commonwealth Bank

Education

2003 - 2006
Bachelor of Business from QUT (Queensland University of Technology)
2005 - 2005
Bachelor of Business from University of Florida

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Brisbane Area, Australia Job Level : Senior Designation : General Manager Group Deposits, Payments and Consumer Finance at BOQ Group
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Insights For Selling To Sophie

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sophie is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Sophie

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sophie move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Sophie take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Sophie

Personality Compatibility


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