Soraya Umewaka

Energizer
DISC Type : I

Modern Workplace Customer Success Manager at Microsoft

Tokyo, Tokyo, Japan

Overview

Soraya has no verified overview

Personality Overview

Informal

Relationship Oriented

Enthusiastic

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. They are friendly, approachable and love to make new connections.

Topics They Care About

Soraya has no verified topics they care about

Media Appearances

Soraya has no verified media appearances

Work History

12-2020
Modern Workplace Customer Success Manager at Microsoft
11-2020
CEO and Co-founder at MatchHat
4-2014 - 11-2020
Site Producer at YouTube Space Tokyo at Google
8-2006 - 12-2015
Founder at Street Witness Productions
10-2013 - 3-2014
Producer of NHK World’s Asia Biz Forecast at Ortus Japan Film Production Company

Education

2002 - 2006
BA from Princeton University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Tokyo, Tokyo, Japan Job Level : Middle Designation : Modern Workplace Customer Success Manager at Microsoft
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Insights For Selling To Soraya

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Share some stories about how you you have helped people in similar positions succeed
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Soraya is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Soraya

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Soraya move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Soraya take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Soraya

Personality Compatibility


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