Stephanie Leheta, MBA, CCMP, PMP, CCXP in

Stephanie Leheta, MBA, CCMP, PMP, CCXP

Sharpshooter · DISC type DC
Senior Director, Client Experience Strategy, Design Thinking & Governance at CIBC
📍 Canada

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
9 Years
Current Role
Senior Director, Client Experience Strategy, Design Thinking & Governance
Job Level
Senior
Location
Canada
Personality Overview

How Stephanie shows up

Rigorous & Demanding
Precise But Practical
Fast But Analytical

They respond better to strong and respectful interactions. They put a lot of effort into ensuring personal success. They do not care very much about building rapport or relationships.

Priorities

Topics Stephanie cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2022
Senior Director, Client Experience Strategy, Design Thinking & Governance
CIBC
2-2021 - 3-2022
Associate Vice President, Digital Marketing, Engagement, Retention, Client Experience, UI/UX Design
Canadian Tire Financial Services
3-2017 - 2-2021
Head of Project Management Office
Canadian Tire Financial Services
7-2016 - 3-2017
(Director level) Manager, Compliance, Governance & Change Management
Canadian Tire Financial Services
Senior Business / Operations Analyst
Canadian Tire Financial Services
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
10-2024 - 11-2024
AI - Implications for Business Strategy
MIT Sloan School of Management
1-2024 - 3-2024
Strategic Thinking for the CXO
Cambridge Judge Business School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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