Stephanie Lukan

Examiner
DISC Type : sc

Director of Store Operations at ALDI Stores Australia

Greater Melbourne Area, Australia

Overview

Stephanie is the Director of Store Operations at ALDI Stores Australia, leading a $1. 5B multi-site network with over 1, 500 team members. A graduate of RMIT University, she is an expert in commercial outcomes, workforce strategy, and large-scale operational transformation. She also coaches mid-career professionals on leadership.

Outside of her executive role, Stephanie is passionate about mentoring leaders to achieve peak performance without burnout. She focuses on building sustainable habits and fostering authentic leadership, believing in progress through small, repeatable wins. Her approach is direct, practical, and informed by her own experiences with fear and failure.

An experience that profoundly shaped her perspective was working and living on a boat with a small crew, where everyone shared even the least glamorous jobs.

Personality Overview

Unexpressive

Status Quo Seeker

Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They are always well-planned and adopt a systematic approach. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Sustainable Performance
Her coaching philosophy centers on helping leaders perform at their peak without sacrificing energy, values, or succumbing to burnout, using simple habits and routines.
Authentic Leadership
She shares personal stories about the mistake of copying others' leadership styles and advocates for leading in a way that is true to one's own self.
Operational Excellence
As Director of Store Operations for a $1. 5B network, she is deeply involved in driving commercial outcomes, workforce strategy, and large-scale operational improvements.

Media Appearances

Stephanie has no verified media appearances

Work History

4-2023
Director of Store Operations at ALDI Stores Australia
5-2021 - 5-2022
Executive Manager of Store Operations (Projects) at ALDI Stores Australia
3-2017 - 11-2021
Executive Manager of Store Operations (Area Manager) at ALDI Stores Australia
4-2015 - 2-2016
Student Internship at Oscar de la Renta
2-2012 - 3-2017
Retail Sales Assistant at Feathers Boutique

Education

2014 - 2016
Bachelor of Fashion and Textiles from RMIT University
2014 - 2015
Associate’s Degree from RMIT University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Director of Store Operations at ALDI Stores Australia
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Stephanie

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Stephanie take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Stephanie

Personality Compatibility


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