Stephen Drew is the CEO of Speechicon, leveraging extensive experience in AI and operations to modernize enterprise contact centers. His career includes serving as COO and Chief AI Officer at Ruffalo Noel Levitz and holding leadership roles at Five9 and Uniphore. He holds a Doctorate in Business Administration focused on applied AI from DePaul University.
Stephen demonstrates a keen interest in the practical application of technology across various sectors, including higher education and healthcare. He actively participates in industry-specific events, such as the ViVE health tech conference, to connect with leaders and explore new innovations. He also maintains an interest in the DePaul University community.
He has deep expertise in migrating large-scale legacy systems to modern cloud-based AI platforms.
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