Stephen Elrod in

Stephen Elrod

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Senior Vice President of Professional Services & Global Delivery at Degreed
📍 Greater Boston, United States

Stephen Elrod is a Professional Services executive at Degreed with over 15 years of experience in the SaaS industry. He is recognized for scaling global service organizations, integrating AI-powered automation to enhance efficiency, and re-engineering revenue models. Stephen holds multiple Salesforce and ServiceMax certifications.

Stephen is a queer dad to two daughters and a passionate advocate for authenticity and inclusivity in the workplace. He has shared his personal journey of embracing his identity to encourage others to bring their whole selves to every conversation, viewing diverse perspectives as an asset.

He successfully transformed a professional services organization from a cost center into a profit powerhouse, achieving triple-digit margin growth.

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Experience
25 Years
Current Role
Senior Vice President of Professional Services & Global Delivery
Job Level
Leadership
Location
Greater Boston, United States
Personality Overview

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Priorities

Topics Stephen cares about

AI in Learning
He actively posts about Degreed's AI, Maestro, and believes the focus should be on how organizations activate AI, not just adopt it, to deliver faster impact.
Scaling Global Services
As SVP of Professional Services & Global Delivery, he leads a global team of over 70 members across five regions, focusing on strategic, implementation, and technical consulting.
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Career

Work history

4-2021
Senior Vice President of Professional Services & Global Delivery
Degreed
6-2018 - 4-2021
Sr. Director, Client Engagement (Implementation Services)
Degreed
4-2017 - 5-2018
Global Learning Leader | SaaS Consulting
GE Digital
4-2012 - 4-2017
Director, Professional Services
ServiceMax, a PTC Technology
1-2011 - 4-2012
Software Manager | Salesforce & Services
Blue Coat Systems acquired by Symantec
In the press

Media appearances

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Education
Education details unavailable
St. Petersburg College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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