Stephen McIntosh, MBA

Inspirer
DISC Type : di

Performance Coach at Pro Athlete Community (PAC)

Carlsbad, California, United States

Overview

Stephen is a senior enterprise risk and operations leader with extensive experience at global retail brands like Vuori, lululemon, and The Home Depot. He specializes in value creation for asset-intensive businesses, focusing on EBITDA protection and operational resilience. He holds an MBA from Baker University and is a Certified Protection Professional (CPP).

Beyond his corporate roles, Stephen is a Performance Coach with the Pro Athlete Community (PAC), where he focuses on individual and team development. He is interested in the principles of coaching and the importance of mental resilience, reflecting a commitment to helping others achieve their full potential.

He blends high-level corporate security expertise with a passion for personal performance coaching.

Personality Overview

Decisive

Fast Adopter

Charming & Persuasive

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Value Creation
His focus is on translating complex operational risks into measurable EBITDA protection, margin improvement, and capital efficiency for asset-intensive retail businesses.
Operational Resilience
Leads initiatives in asset protection, fraud prevention, and crisis management to protect business operations and ensure scalability during high-growth phases.
PE Growth Strategy
He is interested in private equity-backed companies and partners with leadership on market entry, store expansion, and scaling operating models.

Media Appearances

Stephen has no verified media appearances

Work History

5-2024
Performance Coach at Pro Athlete Community (PAC)
11-2023
Director | Global Retail Operations & Risk (Asset Protection, Fraud & Audit) at Vuori
2-2012 - 11-2023
Senior Manager, North America Field Asset Protection (Director) at lululemon
Supply Chain & Distribution | Risk, Audit, & Operations at The Home Depot
Corporate Risk | Audit, Regulatory & Compliance, Investigations at Axcess Financial

Education

2006 - 2008
Master of Business Administration (MBA) from Baker University
2002 - 2004
BS from Washburn University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Carlsbad, California, United States Job Level : Mid-senior Designation : Performance Coach at Pro Athlete Community (PAC)
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Clearly address the competitive aspects

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Stephen

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Stephen take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Stephen

Personality Compatibility


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