Stephen Shafer

Observer
DISC Type : ci

Chief Executive Officer at A. O. Smith Corporation

Milwaukee, Wisconsin, United States

Overview

Stephen has no verified overview

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Stephen has no verified topics they care about

Media Appearances

Stephen has no verified media appearances

Work History

7-2025
Chief Executive Officer at A. O. Smith Corporation
3-2024 - 7-2025
President and Chief Operating Officer at A. O. Smith Corporation
8-2020 - 3-2024
President of Automotive and Aerospace Solutions Division at 3M
4-2019 - 8-2020
Senior Vice President and Chief Strategy Officer at 3M
10-2016 - 4-2019
President of Greater China Area , Managing Director 3M China at 3M

Education

MBA from Harvard Business School
BS from Northwestern University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Milwaukee, Wisconsin, United States Job Level : Leadership Designation : Chief Executive Officer at A. O. Smith Corporation
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Stephen

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They like to analyze well and then make their decisions.
  • Can Stephen take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Stephen

Personality Compatibility


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