Steve Alexander

Trailblazer
DISC Type : ID

Chief Customer Officer at Encompass Technologies

Houston, Texas, United States

Overview

Steve has no verified overview

Personality Overview

Friendly But Fast

Charismatic

Achievement-Oriented

They respond better to a combination of speed and relationship.  They are charming and have the ability to align others behind their decisions. They will bat for you if they come to believe in you.

Topics They Care About

Steve has no verified topics they care about

Media Appearances

Steve has no verified media appearances

Work History

8-2023
Chief Customer Officer at Encompass Technologies
3-2018 - 7-2023
Vice President, Global Client Services at Sopheon
7-2017 - 7-2017
Crew at Medusa - 2017 Transpac Yacht Race
5-2017 - 3-2018
Vice President Of Professional Services at Zyme
9-2004 - 10-2016
Executive Vice President, Planview Global Consulting at Planview, Inc.

Education

1991 - 1996
MBA from University of Maryland Global Campus
1-1985 - 5-1991
Information Systems Management from University of Maryland

More Information

Social Presence :

Prographics :

Exp : 20 Location : Houston, Texas, United States Job Level : Leadership Designation : Chief Customer Officer at Encompass Technologies
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Avoid unnecessary negativity or slowness
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Steve

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Steve take some risk or not?

  • They can take risks if necessary.

You And Steve

Personality Compatibility


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