Steve Bernardo

Energizer
DISC Type : I

Director, IT Business Applications - Americas at Signode

Greater Tampa Bay Area, United States

Overview

Steve Bernardo is the Director of IT Business Applications for the Americas at Signode, with deep expertise in Dynamics 365, CRM, and ERP systems. He has a history of IT leadership and project management at companies like Metrohm USA. Colleagues describe him as a visionary, intelligent, and an "atypical IT guru" with a strong "can-do" attitude.

Outside of his IT career, Steve shows a keen interest in business literature and innovative technology, following companies like Tesla. He is proactive in adopting new business solutions, such as implementing Zendesk for customer service, and actively shares insightful content with his professional network.

Unique fact: He is featured in a book about the life and business of the founder of Vanguard.

Personality Overview

Informal

Believer

Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Dynamics 365
Has extensive experience as a project manager for Microsoft Dynamics AX, CRM, and D365 Finance and Operations implementations at both Signode and Metrohm USA.
Global IT Projects
Served as a global project manager for D365 CRM rollouts across Europe, APAC, and the Americas, showcasing his expertise in large-scale, international deployments.
Sales Process Improvement
Focuses on driving improvement and direction of global sales solutions, specifically through the strategic use of Dynamics 365 Customer Engagement (CE).

Media Appearances

Steve has no verified media appearances

Work History

10-2023
Director, IT Business Applications - Americas at Signode
2-2023 - 10-2023
Interim IT Region Director, North America at Signode
8-2021 - 2-2023
Senior CRM Business Process Manager at Signode
4-2008 - 7-2021
Director of IT at Metrohm USA
12-2005 - 4-2008
Sr. Business Analyst at Ascent Healthcare Solutions

Education

1990 - 1996
Bachelor of Science from University of South Florida

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Tampa Bay Area, United States Job Level : Mid-senior Designation : Director, IT Business Applications - Americas at Signode
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Steve

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Steve take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Steve

Personality Compatibility


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