Steve Gates

Visionary
DISC Type : Ds

Chief Executive Officer at Taking Care

Exeter, England, United Kingdom

Overview

Steve Gates is an experienced CEO with a background in social care, private health, and insurance. Described as motivational and honest, he has a strong record in business growth, M&A, and recently led a management buyout of Taking Care. He is a Chartered Director and holds a BA from the University of Leeds.

Deeply involved in his local business community, Steve has served as Chair for the Exeter Chamber and Vice Chair for the Devon Chamber of Commerce. He actively participates in local business events and podcasts, showing a clear commitment to fostering regional economic success.

He is a past recipient of the "Best Leader" award from the "Sunday Times 100 Best Companies to Work For".

Personality Overview

Direct & Assertive

Big Vision Person

Risk Tolerant

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Business Growth
He has a track record in growing businesses, developing new markets, and leading major change programs, including a recent management buyout of Taking Care.
Local Business Community
He has held senior roles, including Chair and Vice Chair, at the Exeter and Devon Chambers of Commerce, demonstrating a strong commitment to the local business ecosystem.
Technology in Care
As CEO of Taking Care, a provider of personal alarms and monitoring services, he is at the forefront of using technology to support independent living for the elderly.

Media Appearances

TSA In Conversation with Taking Care Steve Gates. Featured in YouTube

See Now

Work History

12-2025
Chief Executive Officer at Taking Care
4-2019 - 12-2025
Managing Director at Taking Care
11-2024
Vice Chair at Devon Chamber of Commerce
11-2022
Chair at Exeter Chamber
9-2021
Board Member at Exeter Chamber

Education

1984 - 1987
BA(Hons) from University of Leeds
1977 - 1984
Education details unavailable from Reeds School, Cobham

More Information

Social Presence :

Prographics :

Exp : 8 Location : Exeter, England, United Kingdom Job Level : Leadership Designation : Chief Executive Officer at Taking Care
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Steve

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Steve take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Steve

Personality Compatibility


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