Steve Hugg

Questioner
DISC Type : c

Senior Director, Digital at Sodexo

Greater Philadelphia, United States

Overview

Steve is a seasoned business leader with three decades of experience in digital and retail marketing, currently serving as the Senior Director of Digital for Sodexo Healthcare. He specializes in leveraging technology to enhance consumer engagement and strengthen client partnerships. He holds a Bachelor of Science from the University of Delaware.

He is deeply committed to diversity and inclusion, demonstrated by his role as the National Co-Chair for Sodexos Native American and Aboriginal Council. He champions the inclusion of native peoples viewpoints within the company and the communities it serves.

Unique fact: He helps lead Sodexos Employee Business Resource Group for Native American and Aboriginal peoples.

Personality Overview

Cautious & Analytical

Systematic

Value Seeker

They prefer to analyze every situation thoroughly.
  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Healthcare Technology
Manages the technology portfolio for Sodexo Healthcare, focusing on initiatives that drive revenue and improve consumer engagement in a clinical setting.
Patient Experience
Showcased a focus on redefining patient care through exceptional food, service, and real-time feedback in a recent post for Patient Experience Week.
Consumer Engagement
His career focus involves helping businesses better align their offerings with consumer expectations to build loyalty, especially in on-site settings.

Media Appearances

Steve has no verified media appearances

Work History

9-2022
Senior Director, Digital at Sodexo
9-2019 - 9-2022
Director, Consumer Technology - B&I at Sodexo
4-2007 - 9-2019
Senior Retail Manager, Solution Design Consultant at Sodexo
1-1996 - 1-2000
Director of Marketing at ARAMARK Campus Services
1-1990 - 1-1996
Consultant at HUGG Consulting

Education

1986 - 1991
Bachelor of Science (B.S.) from University of Delaware
1982 - 1986
High School Diploma from Caesar Rodney High School

More Information

Social Presence :

Prographics :

Exp : 30 Location : Greater Philadelphia, United States Job Level : Senior Designation : Senior Director, Digital at Sodexo
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Steve

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Steve take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Steve

Personality Compatibility


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