Steve is a Director of Strategy & Operations at Airbnb, specializing in scaling high-growth marketplace businesses. His expertise is built on foundational roles, including leading customer experience as a VP at DoorDash and driving 5x revenue growth at ResQ. He holds an MBA from The Tuck School of Business at Dartmouth.
Outside of work, Steve is passionate about fostering the Canadian tech scene, actively supporting founders through C100. He is the author of the "Missing & Incorrect" blog, sharing insights on business operations. His interests include hockey, having played while at business school.
He writes a blog called "Missing & Incorrect" that deconstructs the operational frameworks used to scale DoorDash.
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