Steve Kropp

Enthusiast
DISC Type : i

Retail Operations Manager at Northern Tool + Equipment

Lakeville, Minnesota, United States

Overview

Steve has no verified overview

Personality Overview

Optimistic

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Steve has no verified topics they care about

Media Appearances

Steve has no verified media appearances

Work History

1-2022
Retail Operations Manager at Northern Tool + Equipment
4-2013 - 3-2022
Client Services Director at Mosaic
4-2012 - 3-2013
Retail Operations Director at Best Buy
6-2009 - 4-2012
Operations Director - New Business Group - Health Solutions at Best Buy
8-2005 - 6-2009
Sr Category Manager at Best Buy

Education

1990 - 1994
Education details unavailable from University of Minnesota Duluth

More Information

Social Presence :

Prographics :

Exp : 33 Location : Lakeville, Minnesota, United States Job Level : Middle Designation : Retail Operations Manager at Northern Tool + Equipment
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Steve

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Steve take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Steve

Personality Compatibility


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