Steve Lappin

Enigma
DISC Type : cdi

Managing Director, Head Of Corporate at Barclaycard Payments

United Kingdom

Overview

Steve Lappin is a Managing Director at Barclaycard Payments with over twenty-five years of experience in the global payments industry. He specializes in merchant acquiring, payment gateways, and commercial issuing, leading sales and relationship teams for the corporate segment. He holds a BA in Business & German from The University of Sheffield.

Outside of his corporate role, Steve is deeply committed to social causes. He serves as a Board Trustee for Standing Tall, a charity focused on helping people experiencing homelessness return to work. His public engagement also indicates strong support for diversity and LGBTQ+ allyship, reflecting a personal passion for these issues.

A unique aspect of his career is his role as a Non-Executive Director for Barclaycards European entity, where he liaises with the Central Bank of Ireland.

Personality Overview

Fast Follower

Persuasive & Assertive

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

B2B Payments
He has spent his career specializing in corporate and commercial payment solutions, including merchant acquiring, payment gateways, and commercial issuing at Barclays.
Ending Homelessness
He is an active Board Trustee for the charity Standing Tall, which works to get people experiencing homelessness back into the workforce.
Diversity & Inclusion
His charity appointment noted his "personal passion for #diversity issues," and he publicly supports LGBTQ+ causes like the LGBT Foundation and IDAHOBIT.

Media Appearances

Steve has no verified media appearances

Work History

4-2026
Managing Director, Head Of Corporate at Barclaycard Payments
9-2022
Board Trustee at Standing Tall
4-2021
Non Executive Director at Barclaycard International Payments Limited
1-2021 - 3-2026
Managing Director, International Corporate Payments at Barclays Corporate Banking
11-2018 - 1-2021
Managing Director, Corporate Payments at Barclaycard Payments

Education

1993 - 1997
BA Dual Hons Business & German from The University of Sheffield

More Information

Social Presence :

Prographics :

Exp : 26 Location : United Kingdom Job Level : Mid-senior Designation : Managing Director, Head Of Corporate at Barclaycard Payments
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Steve

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Steve take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Steve

Personality Compatibility


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