Steve Reeves in

Steve Reeves

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Director of IT Support and Communication Services at Snap-on Incorporated
📍 Greater Milwaukee, United States

With over four decades in IT, Steve Reeves is the Director of IT Support and Communication Services at Snap-on Incorporated. He leads key services like the help desk, data center management, and network operations. Steve enhances his strategic leadership with a Master of Science from the University of Illinois Urbana-Champaign.

Steve is a passionate advocate for mental health, holding a Certificate in Mental Health First Aid and serving as a Mental Health Fellow at the University of Alabama at Birmingham. He is also pursuing a Master of Engineering in Sustainable Smart Cities, reflecting his commitment to societal well-being.

Unique fact: Steve formerly hosted and produced an award-winning television show called “The American Computer Enthusiast, ” where he provided live computer assistance to viewers.

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Experience
45 Years
Current Role
Director of IT Support and Communication Services
Job Level
Mid-senior
Location
Greater Milwaukee, United States
Personality Overview

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Priorities

Topics Steve cares about

Customer Experience
Appointed to the Advisory Board for the Customer Experience (CX) Program at the University of Wisconsin-Stout, showing a commitment to user-centric IT solutions.
IT Service Leadership
Oversees a broad range of critical IT services, including help desk, desktop support, data centers, and the network operations center for Snap-on Incorporated.
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Career

Work history

10-2005
Director of IT Support and Communication Services
Snap-on Incorporated
7-2003 - 10-2005
Director of IT
GCA Services Group
5-2001 - 7-2003
Chief Information Officer
NextStage Entertainment
7-1994 - 4-2001
Director, IT Global Operations
BMC Software
11-1990 - 6-1999
Host and Executive Producer
The American Computer Enthusiast Television Show
In the press

Media appearances

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Education
3-2023 - 5-2024
Master of Science - MS
Gies College of Business - University of Illinois Urbana-Champaign
6-2022 - 3-2023
Graduate Certificate
Gies College of Business - University of Illinois Urbana-Champaign
1-2021 - 5-2022
Bachelor of Applied Arts and Sciences
University of North Texas
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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