Steven Cross

Questioner
DISC Type : c

IT Manager at Chewelah Casino

Chewelah, Washington, United States

Overview

Steven Cross is an IT Manager with 20 years of experience managing diverse IT systems and personnel, primarily with the U. S. Army. A former senior IT advisor, he holds certifications as a Fiber Optics Installer and in Lean Six Sigma, bringing extensive technical and leadership skills to his current role.

He has transitioned his extensive experience managing military IT systems and personnel to his role in the private sector at Chewelah Casino.

After a 20-year career in the military, he served as the senior advisor for all IT systems support.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

They are more likely than others to negotiate on pricing and terms.  They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Leadership Development
He aims to use his experience to emulate great leaders he has learned from and continue developing future leaders in the industry.
Military IT Systems
His 20-year career in the U. S. Army was focused on supporting and managing a wide array of military information technology systems.
IT Service Management
His background involves managing a variety of employees and systems, culminating as a senior advisor for IT systems support for the U. S. Army.

Media Appearances

Steven has no verified media appearances

Work History

9-2018
IT Manager at Chewelah Casino
5-2015 - 8-2018
Styker Brigade S6 NCOIC at US Army
6-2013 - 5-2015
25th ID G6 TAC NCOIC at US Army
6-2008 - 5-2013
1-12 IN S6 NCOIC at US Army
11-1997 - 11-2018
Signal Support System Specialist at US Army

Education

Associate of Arts - AA from Pierce College

More Information

Social Presence :

Prographics :

Exp : 28 Location : Chewelah, Washington, United States Job Level : Middle Designation : IT Manager at Chewelah Casino
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Steven

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Steven take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Steven

Personality Compatibility


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