Steven Lion

Energizer
DISC Type : I

Associate Asset Management Specialist at Globus Medical

Greater Philadelphia, United States

Overview

A results-driven IT Asset Management Analyst with extensive experience leading technical support teams. At Globus Medical, he manages the entire hardware asset lifecycle for over 8, 000 users. He holds a Bachelors degree from West Chester University of Pennsylvania and is committed to continuous process improvement and customer service.

He led a successful large-scale project migrating all Windows 7 virtual machines to Windows 10, eliminating the outdated platform from the companys environment.

Personality Overview

Relationship Oriented

Full Of Energy

Big Picture Person

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

IT Asset Lifecycle
Manages hardware assets from procurement through retirement, ensuring accurate inventory records and data integrity for over 8, 000 users at Globus Medical.
Technical Team Leadership
Previously led and supervised a technical support team at Cigna, providing guidance, training, and performance evaluations to ensure excellent customer service.
ITSM Platform Management
Utilizes ITSM platforms like ManageEngine ServiceDesk Plus to handle lifecycle tracking, inventory audits, and maintain compliance with IT governance policies.

Media Appearances

Steven has no verified media appearances

Work History

6-2024
Associate Asset Management Specialist at Globus Medical
10-2021 - 10-2023
Technical Support Senior Supervisor at Cigna
9-2018 - 10-2021
Technical Customer Support Lead Analyst at Cigna
10-2017 - 9-2018
IT Service Specialist at PRO Unlimited

Education

Bachelor's degree from West Chester University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 7 Location : Greater Philadelphia, United States Job Level : Junior Designation : Associate Asset Management Specialist at Globus Medical
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Share some stories about how you you have helped people in similar positions succeed
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Steven

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Steven take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Steven

Personality Compatibility


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