Steven Mack

Critic
DISC Type : C

Owner at Las Vegas Aviators Baseball

Las Vegas, Nevada, United States

Overview

Steven is a fourth-generation pawnbroker and founder of Bravo Business Systems, a leading point-of-sale platform for pre-owned goods retailers. He expanded his familys single pawnshop into the largest privately-held chain on the West Coast before selling it. He holds degrees from Arizona State University and Harvard Business School.

Outside of his business ventures, Steven was a co-owner of the Las Vegas Aviators, a Triple-A baseball team. His personal interests include traveling and fishing. He is also involved in philanthropic work through his foundation and has served on several community and state-level advisory boards in Nevada.

Unique fact: Steven began working in his familys pawnshop at just nine years old, starting a career in the industry that has spanned over 50 years.

Personality Overview

Negotiator

Precise

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They like to take decisions independently and do not seek others' support often. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Retail Technology
He founded Bravo Business Systems to provide innovative software, including omni-channel and mobile solutions, specifically for secondhand retailers to compete with larger companies.
AI in Retail
His recent focus is on transitioning Bravo to "AI relevancy" and using technology to empower brick-and-mortar stores, as mentioned in his public posts.
Supporting Small Business
His company's mission is to create technology that helps small, independent business owners survive and compete against corporate giants.

Media Appearances

Steven has no verified media appearances

Work History

5-2013 - 1-2017
Owner at Las Vegas Aviators Baseball
1-2010
52 Year Pawnbroker and Co-founder at Bravo Business Systems
9-2009
Chairman Bravo at Bravo Business Systems
1-2001 - 7-2009
Wells Fargo - Nevada Board Member at Wells Fargo
6-1981 - 11-2004
Owner - CEO at SUPERPAWN

Education

1997 - 2001
OPM-29 from Harvard Business School
1979 - 1981
B.S. from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 35 Location : Las Vegas, Nevada, United States Job Level : Leadership Designation : Owner at Las Vegas Aviators Baseball
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Steven

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Steven take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Steven

Personality Compatibility


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