Steven Smith

Steven is an experienced customer retention and experience manager, having led teams at Clear Business and Sky. He has a strong background in operations management, customer support in contact centers, and consistently meeting key performance indicators. He is currently open to new career opportunities.

His professional interests extend to the industries he has worked in, including media and telecommunications from his time at Sky. He also follows developments in the energy sector, showing a specific interest in the industry regulator, Ofgem.

He has a versatile skill set that spans from sales and operations management to human resources and team motivation.