Steven Ulrich

Observer
DISC Type : ic

IT Manager at Bakker Sliedrecht

The Randstad, Netherlands

Overview

Steven Ulrich is an experienced IT Manager, currently with Bakker Sliedrecht, who specializes in IT service management and team leadership. His career includes managing IT services at Rijk Zwaan and Royal IHC, where he focused on optimizing processes according to ITIL standards and improving customer satisfaction through structured change management.

At a previous role, he oversaw a critical infrastructure migration to create a more secure and compliant platform.

Personality Overview

Value Driven

Curious

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

IT Service Management
Has extensive experience managing IT service desk teams and optimizing service management processes to improve customer satisfaction and support employee career development.
ITIL Implementation
Successfully implemented and managed processes according to ITIL standards, including a structured change management process to ensure predictable results and controlled risk.
Infrastructure Modernization
Led a complex migration from CentOS to Red Hat Enterprise Linux (RHEL) at Rijk Zwaan to ensure long-term support, security, and compliance for the company's platform.

Media Appearances

Steven has no verified media appearances

Work History

3-2026
IT Manager at Bakker Sliedrecht
10-2020 - 3-2026
Manager IT services at Rijk Zwaan
4-2017 - 10-2020
Manager Workplace Support at Delft University of Technology
4-2015 - 3-2017
IT Service Desk Manager at Royal IHC
4-2013 - 3-2015
Change Manager at Royal IHC

Education

1990 - 2000
Education details unavailable from Tilburg University

More Information

Social Presence :

Prographics :

Exp : 27 Location : The Randstad, Netherlands Job Level : Middle Designation : IT Manager at Bakker Sliedrecht
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Steven

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Steven take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Steven

Personality Compatibility


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