Sue Horbury MIDSc (Chtd)

Observer
DISC Type : ic

Decontamination Units Manager at Chesterfield Royal Hospital NHS Foundation Trust

Greater Sheffield Area, United Kingdom

Overview

Sue Horbury is a Decontamination Units Manager with 16 years of experience, overseeing both the Sterile Service and Endoscopy Decontamination units at Chesterfield Royal Hospital NHS Foundation Trust. A Chartered member of the Institute of Decontamination Sciences, she has progressed from an assistant to a management role.

Her team won the "Stars Award for support services" in 2014, recognizing their outstanding contributions and teamwork.

Personality Overview

Curious

Example Seeker

Value Driven

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Decontamination Management
With 16 years in the field, she manages two critical decontamination units and a staff of 29 at Chesterfield Royal Hospital.
Quality & Accreditation
Ensures her units maintain accreditation to key industry standards, including ISO 13485: 2003 and Directive 93/42 EEC.
Endoscopy Sterilization
Has direct responsibility for the Endoscopy Decontamination Unit, a specialized area requiring precise protocols and expertise.

Media Appearances

Sue has no verified media appearances

Work History

5-2012
Decontamination Units Manager at Chesterfield Royal Hospital NHS Foundation Trust
10-2005 - 5-2012
Sterile Disinfection Unit at Chesterfield Royal Hospital NHS Foundation Trust
4-2003 - 10-2005
Decontamination Training Officer at Nottingham City Hospital
12-1999 - 5-2003
SSD Assistant/ acting up Supervisor at Rotherham District Hospital

Education

2009 - 2010
Edexcel Level 7 BTEC Advanced Professional Diploma in Management Studies from Rotherham College of Arts and Technology
2003 - 2004
Professional Development Certificate Management Studies BTEC Professional Development Certificate from Rotherham College of Technology

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Sheffield Area, United Kingdom Job Level : Middle Designation : Decontamination Units Manager at Chesterfield Royal Hospital NHS Foundation Trust
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Insights For Selling To Sue

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sue is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Sue

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Sue move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Sue take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Sue

Personality Compatibility


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