Sunny Nanda, MBA in

Sunny Nanda, MBA

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General Manager & Vice President of Sales, Healthcare CX - Americas at NiCE
📍 Greater Chicago Area, United States

Sunny Nanda is the Global VP of Sales at SoundHound AI, leveraging over 25 years of expertise in customer experience and conversational AI. An MBA graduate from Indiana Wesleyan University, he spent 18 years at Genesys, where he was recognized as the North America Sales Leader of the Year for achieving significant revenue growth.

Peers and colleagues consistently describe Sunny as a "passionate, " "driven, " "strategic, " and "dedicated" sales leader. He is highly regarded as a go-getter and a tremendous mentor who excels at leveraging relationships to ensure his teams and customers success.

Unique fact: While at Genesys, Sunny grew the healthcare vertical by over 200% year-over-year, establishing it as the largest and strongest vertical in the company.

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Experience
17 Years
Current Role
General Manager & Vice President of Sales, Healthcare CX - Americas
Job Level
Senior
Location
Greater Chicago Area, United States
Personality Overview

How Sunny shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sunny cares about

AI in Healthcare
He is a featured speaker at prominent industry events like HLTH, where he presents on how AI agents are transforming patient engagement and improving outcomes.
Conversational AI
His current role is focused on driving enterprise adoption of Conversational AI, and he is passionate about its potential to create seamless customer experiences.
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Career

Work history

12-2025
General Manager & Vice President of Sales, Healthcare CX - Americas
NiCE
1-2025 - 12-2025
Global Vice President, Enterprise Sales
SoundHound AI
2-2021 - 1-2025
Head of Enterprise Sales, Healthcare North America
Genesys
1-2019 - 1-2021
Regional Vice President, Enterprise Sales (Financial Services Vertical)
Genesys
1-2014 - 12-2018
Global Account Director - Enterprise Sales
Genesys
In the press

Media appearances

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Education
2009 - 2010
Specialized Executive Courses
Northwestern University
2003 - 2005
Master of Business Administration (MBA)
Indiana Wesleyan University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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