Surbhi Kalia

Pioneer
DISC Type : dsi

Global Process Manager - Revenue Operations at Google

Bengaluru, Karnataka, India

Overview

Surbhi is a Global Process Manager at Google specializing in Revenue Operations. With over six years of experience in FinOps at Amazon and Dell, she focuses on process optimization and AI-driven automation to enable data-led decisions. She holds an MBA in Finance from Symbiosis Institute of Business Management, Bengaluru.

She is passionate about professional growth and has completed a Womens Leadership Program. Her posts celebrate career milestones and express gratitude for learning opportunities, indicating a focus on continuous development and making an impact through her work.

While at Amazon, she won both the “Challenge the Status Quo” and “Above and Beyond” awards for her contributions to India Operations Finance.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Process Excellence
Leads initiatives at Google to standardize workflows and drive end-to-end process excellence, delivering measurable outcomes in time and headcount optimization.
AI in FinOps
Focuses on implementing AI-driven automations within Google's revenue operations to enhance efficiency and streamline complex financial processes.
Strategic Finance
Has a strong background in financial planning and analysis from roles at Amazon and Dell, where she partnered with business teams to build financial forecasts.

Media Appearances

Surbhi has no verified media appearances

Work History

8-2024
Global Process Manager - Revenue Operations at Google
8-2022 - 8-2024
Senior Financial Analyst at Amazon
9-2021 - 8-2022
Senior Financial Analyst at Dell Technologies
6-2019 - 9-2021
Financial Analyst at Dell Technologies
4-2018 - 6-2018
Summer Intern at JPMorgan Chase & Co.

Education

2017 - 2019
Master of Business Administration - MBA from Symbiosis Institute of Business Management, Bengaluru
2015 - 2020
Company Secretary from The Institute of Company Secretaries of India

More Information

Social Presence :

Prographics :

Exp : 6 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Global Process Manager - Revenue Operations at Google
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Insights For Selling To Surbhi

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Keep your pitch focused on the impact but nurture the relationship too
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Surbhi is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Surbhi

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Surbhi move?

  • They are generally fast movers and can take quick decisions
  • Can Surbhi take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Surbhi

Personality Compatibility


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