Suresh Pendyala in

Suresh Pendyala

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Senior Problem Manager at Oracle
📍 Greater Hyderabad Area, India

Suresh is a technical professional with over 15 years of experience focused on customer success and operational stability. He specializes in Root Cause Analysis (RCA), incident investigation, and driving service improvement initiatives, holding Oracle Cloud Infrastructure certifications to validate his expertise.

His current focus is on cloud platforms and DevOps tooling, including OCI, AWS, Terraform, and Jenkins, aiming to enhance automation and infrastructure operations.

As a Senior Problem Manager at Oracle, he successfully reduced critical incident recurrence by 40% through targeted preventive actions.

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Experience
17 Years
Current Role
Senior Problem Manager
Job Level
Middle
Location
Greater Hyderabad Area, India
Personality Overview

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Priorities

Topics Suresh cares about

Incident Root Cause
His core expertise involves collaborating with technical teams to identify the true cause of issues and document accurate Root Cause Analyses (RCAs).
Cloud Operations
He has hands-on experience with OCI and AWS and continuously expands his skills in cloud platforms, automation, and monitoring tools.
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Career

Work history

7-2018
Senior Problem Manager
Oracle
10-2012 - 6-2018
Oracle Database Administrator
Oracle
10-2008 - 9-2012
Technical Assistant Center (TAC) engineer
Genisys Group
In the press

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Education
Education details unavailable
Bharat Institute Of engineering and technology
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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