Susan Bain  MBA, SPHR, SHRM-SCP in

Susan Bain MBA, SPHR, SHRM-SCP

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Manager HR Technology at BlueCross BlueShield of Tennessee
📍 Ooltewah, Tennessee, United States

Susan is a senior HR professional with a 20-year career specializing in HR technology, total rewards, and large-scale project management. Holding an MBA from The University of Tennessee at Chattanooga and both SPHR and SHRM-SCP certifications, she has extensive experience leading teams and managing enterprise applications like Workday and Salesforce.

Following a recent position elimination, Susan is currently seeking her next professional opportunity.

She uniquely describes herself as someone who loves Open Enrollment.

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Experience
19 Years
Current Role
Manager HR Technology
Location
Ooltewah, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Susan cares about

HR Technology
Led a team supporting enterprise cloud applications including Workday, Salesforce, and Cornerstone for a major healthcare provider.
Total Rewards Strategy
Possesses extensive knowledge of total rewards, employee benefits, and retirement consulting from her previous roles.
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Career

Work history

10-2008 - 9-2025
Manager HR Technology
BlueCross BlueShield of Tennessee
5-2005 - 8-2007
Sr. Retirement Consultant
BlueCross BlueShield of TN
In the press

Media appearances

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Education
Bachelor of Science (B.S.)
The University of Tennessee at Chattanooga
Master of Business Administration (M.B.A.)
The University of Tennessee at Chattanooga
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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