Susan Cockrell

Examiner
DISC Type : cs

Sr. Territory Manager for Arkansas at Liberty Mutual Insurance

Bauxite, Arkansas, United States

Overview

Susan is a Senior Territory Manager for Liberty Mutual Insurance in Arkansas, leveraging her experience from both agent and carrier perspectives. She is dedicated to creating strategies that help independent agents grow their businesses responsibly. Colleagues describe her as a top-notch, respected, and fantastic insurance professional who is passionate about her work.

Outside of work, Susan is a self-described "fur baby mom, " an avid reader, and a world traveler. She is also active in her community, volunteering for causes like the Soul Food Cafe Mission and supporting local charities through her professional role, demonstrating a deep commitment to giving back.

She is passionate about mentoring the next generation of insurance professionals and helping them build successful careers.

Personality Overview

Process Oriented

Late Adopter

Tough To Convince

Being observant comes to them naturally.  They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Agent Growth
Her professional focus is on being an advocate for independent agents and developing strategies to help them prosper and win in the marketplace.
Community Service
Actively volunteers with organizations like the Soul Food Cafe Mission and supports agents' charitable work through Liberty Mutual's community programs.
Commercial Insurance
Her experience at Liberty Mutual, The Hanover, and The Hartford includes roles focused on small commercial and business lines insurance.

Media Appearances

Susan has no verified media appearances

Work History

8-2015
Sr. Territory Manager for Arkansas at Liberty Mutual Insurance
9-2012 - 8-2015
Small Commercial Sales Manager - Arkansas, Missouri & Kansas at The Hanover Insurance Group
9-2007 - 8-2012
Sr. Select Customer Sales Rep. at The Hartford
1992 - 2007
Personal/Commercial Lines Service Rep. at Hadfield Agency, Inc.

Education

Education details unavailable from Conway High
Education details unavailable from University of Central Arkansas

More Information

Social Presence :

Prographics :

Exp : 34 Location : Bauxite, Arkansas, United States Job Level : Middle Designation : Sr. Territory Manager for Arkansas at Liberty Mutual Insurance
URL has been copied!

Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Susan

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Susan take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Susan

Personality Compatibility


Other Liberty Mutual Insurance Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.