Susan McGann Page

Observer
DISC Type : ic

Chief Clinical Officer at Patient Engagement Advisors

Hainesport, New Jersey, United States

Overview

Susan McGann Page is the Chief Clinical Officer at Patient Engagement Advisors, dedicated to transforming healthcare delivery. An MBA graduate from Drexel Universitys LeBow College of Business, she has a deep background in strategic planning, Lean Six Sigma, and process change methodology, previously serving as President of Pivotal Healthcare Solutions.

Outside of her primary career, Susan is a dedicated Lay Counselor at Fellowship Alliance Chapel. In this role, she facilitates a support group for individuals going through separation and divorce and provides counseling to women within her church community, demonstrating a strong commitment to helping others navigate personal challenges.

Susan has also served as a faculty member at her alma mater, Drexels LeBow College of Business, where she taught mentoring and coaching.

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Patient Engagement
Her current role as Chief Clinical Officer and professional headline, "Changing the way healthcare is delivered, one patient engagement at a time, " underscore this as her primary focus.
Healthcare Operations
As president of a healthcare consultancy, she specialized in process change methodology, including Lean Six Sigma and creating balanced scorecards for operational efficiency.
Leadership Coaching
She has professional experience providing leadership coaching and management development, and has also served as a faculty member at Drexel's LeBow College of Business teaching the subject.

Media Appearances

Susan has no verified media appearances

Work History

11-2018
Chief Clinical Officer at Patient Engagement Advisors
1-2018 - 11-2018
President at Pivotal Healthcare Solutions, LLC
1-2017 - 1-2018
Senior Vice President Operations at tricenna
6-2009 - 1-2017
Lay Counselor at Fellowship Alliance Chapel
1-2009 - 12-2016
Adjunct Faculty at Drexel University LeBow College of Business

Education

2004 - 2006
MBA from Drexel University
2004 - 2006
Master of Business Administration (MBA) from Drexel University's LeBow College of Business

More Information

Social Presence :

Prographics :

Exp : 23 Location : Hainesport, New Jersey, United States Job Level : Leadership Designation : Chief Clinical Officer at Patient Engagement Advisors
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Susan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Susan take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Susan

Personality Compatibility


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