Susan Ross

Energizer
DISC Type : I

Manager Strategic Partnerships at Xavor Corporation

Los Angeles, California, United States

Overview

Susan Ross is a Manager of Strategic Partnerships at Xavor Corporation, where she focuses on building long-term collaborations in the Salesforce, cloud, and full-stack ecosystems. She is a graduate of the University of Southern California with a Bachelor of Business Administration.

Susan is passionate about the intersection of technology and collaboration. She champions the idea of AI as a "copilot" to enhance team capabilities and values user-centric design principles. She enjoys visiting partner campuses, like Microsoft, to explore new ways to collaborate.

She believes that pairing a strong development team with the right client vision can cut project delivery time in half.

Personality Overview

Imaginative

Big Picture Person

Informal

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Building Partnerships
Her role and personal headline are dedicated to creating meaningful, long-term partnerships where both sides contribute expertise to build solutions that work in production.
Salesforce Ecosystem
She frequently shares content from the Salesforce community and sees it as a key area for building alignment on complex projects.
AI as Copilot
She reposted content about the concept of AI acting as a copilot rather than a replacement, allowing teams to focus on higher-value strategic tasks.

Media Appearances

Susan has no verified media appearances

Work History

3-2020
Manager Strategic Partnerships at Xavor Corporation
8-2018 - 11-2019
Customer Success Manager at Aria Insights, Inc.
10-2017 - 5-2018
Sales Specialist at Anki

Education

9-2013 - 6-2017
Bachelor of Business Administration - BBA from University of Southern California

More Information

Social Presence :

Prographics :

Exp : 7 Location : Los Angeles, California, United States Job Level : Middle Designation : Manager Strategic Partnerships at Xavor Corporation
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Susan

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Susan take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Susan

Personality Compatibility


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