Susan Savarese, MBA in

Susan Savarese, MBA

Evaluator · DISC type csd
Senior Researcher at Glidewell Dental
📍 Laguna Niguel, California, United States

Susan is a collaborative and customer-focused research leader at Glidewell, specializing in using data to uncover growth opportunities. With an MBA and extensive experience in financial services and healthcare, she excels in enhancing the customer experience. Colleagues describe her as an analytical, insightful, and strategic thinker.

She recently completed a certification in "ChatGPT for Project Managers, " demonstrating a proactive interest in leveraging AI for productivity.

Read the full overview →
Experience
27 Years
Current Role
Senior Researcher
Location
Laguna Niguel, California, United States
Personality Overview

How Susan shows up

Fast But Analytical
Thorough Evaluator
Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Priorities

Topics Susan cares about

Customer Experience (CX)
Her career is centered on CX, including directing the Voice of the Customer program at City National Bank and completing courses on CX trends and customer-first design.
AI in Business
Recently completed a course on "ChatGPT for Project Managers, " indicating a focus on applying AI to boost productivity and improve business functions.
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Career

Work history

5-2021 - 6-2024
Senior Researcher
Glidewell Dental
10-2018 - 2-2021
Client Experience Research Manager
City National Bank
3-1999 - 9-2018
Market Research Manager
City National Bank
2-1997 - 3-1999
Senior Marketing Research Analyst
PacifiCare Health Systems (now United Health Group)
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
BS
University of Colorado Boulder - Leeds School of Business
MBA
California State University, Northridge
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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