Susan Savarese, MBA in

Susan Savarese, MBA

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Senior Researcher at Glidewell Dental
📍 Laguna Niguel, California, United States

Susan is a collaborative and customer-focused research leader at Glidewell, specializing in using data to uncover growth opportunities. With an MBA and extensive experience in financial services and healthcare, she excels in enhancing the customer experience. Colleagues describe her as an analytical, insightful, and strategic thinker.

She recently completed a certification in "ChatGPT for Project Managers, " demonstrating a proactive interest in leveraging AI for productivity.

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Experience
27 Years
Current Role
Senior Researcher
Location
Laguna Niguel, California, United States
Personality Overview

How Susan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Susan cares about

Customer Experience (CX)
Her career is centered on CX, including directing the Voice of the Customer program at City National Bank and completing courses on CX trends and customer-first design.
AI in Business
Recently completed a course on "ChatGPT for Project Managers, " indicating a focus on applying AI to boost productivity and improve business functions.
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Career

Work history

5-2021 - 6-2024
Senior Researcher
Glidewell Dental
10-2018 - 2-2021
Client Experience Research Manager
City National Bank
3-1999 - 9-2018
Market Research Manager
City National Bank
2-1997 - 3-1999
Senior Marketing Research Analyst
PacifiCare Health Systems (now United Health Group)
In the press

Media appearances

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Education
BS
University of Colorado Boulder - Leeds School of Business
MBA
California State University, Northridge
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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