Susan Sgroi

Evaluator
DISC Type : csd

EVP Human Resources and Information Technology at Eversource Energy

Greater Boston, United States

Overview

Susan has no verified overview

Personality Overview

Hard To Convince

Quality Focused

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

1-2024
EVP Human Resources and Information Technology at Eversource Energy
1-2015 - 1-2024
Chief Human Resources Officer & Executive Vice President at Blue Cross Blue Shield of Massachusetts
EVP Human Resources at Fidelity Investments

Education

Master's degree from American University
Bachelor's degree from Bowdoin College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Boston, United States Job Level : Leadership Designation : EVP Human Resources and Information Technology at Eversource Energy
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Susan

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Susan take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Susan

Personality Compatibility


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