Susana Espinosa

Examiner
DISC Type : cs

Manager HR Advisor at HSBC

Gustavo A. Madero, Mexico City, Mexico

Overview

Susana is a passionate People Manager at HSBC, where she leverages her background in psychology to develop HR strategies that strengthen leadership, culture, and employee well-being. She has extensive experience in learning and development, talent management, and HR advisory for large teams.

She expresses great personal satisfaction and happiness in her work, particularly in fostering team well-being and celebrating the achievements of her colleagues. Susana is driven by seeing her teams effort, passion, and collaborative work lead to tangible results and positive growth.

She was instrumental in implementing a unique leadership training program at HSBC called "Líderes del ABC, " focusing on Agility, Good Judgment, and Proximity.

Personality Overview

Overcautious

Unexpressive

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Leadership Development
Her posts show a passion for strengthening leadership skills and she led the implementation of a specific leadership training program within her organization.
Employee Well-being
She actively posts about strengthening the well-being of her teams, using hashtags like #BienestarMetroNorte to highlight these initiatives.
Talent Recognition
Believes in the motivational power of celebrating team achievements and recognizing individual talents, especially during times of change and uncertainty.

Media Appearances

Susana has no verified media appearances

Work History

10-2023
Manager HR Advisor at HSBC
3-2020 - 1-2023
Learning Manager Regional RH at HSBC
10-2018 - 3-2020
HR Advisor at HSBC
9-2017 - 10-2018
Business Partner at HSBC
7-2013 - 9-2017
Asesor de desarrollo y aprendizaje at HSBC

Education

Licenciada en Psicología from Universidad Lucerna

More Information

Social Presence :

Prographics :

Exp : 11 Location : Gustavo A. Madero, Mexico City, Mexico Job Level : Middle Designation : Manager HR Advisor at HSBC
URL has been copied!

Insights For Selling To Susana

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susana is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Susana

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Susana move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Susana take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Susana

Personality Compatibility


Other HSBC Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.