Susmita Dutta

Critic
DISC Type : C

Chief Human Capital Officer at Konica Minolta Business Solutions India Pvt. Ltd.

Gurgaon, Haryana, India

Overview

Susmita Dutta is the Chief Human Capital Officer at Konica Minolta Business Solutions India, where she focuses on digital HR transformation and fostering a high-performance culture. Her leadership was instrumental in the company achieving a "Great Place to Work" certification in 2024. Colleagues describe her as creative, positive, and an exceptional leader who inspires her team.

Susmita is a champion for Diversity, Equity, and Inclusion, actively implementing initiatives to empower individuals and promote an inclusive culture. She is passionate about creating workplaces where talent is nurtured and collaboration is encouraged, believing that diverse teams are key to driving innovation.

She was recognized with the "Topmost HR Tech Influencers Award" at the 33rd World HRD Congress.

Personality Overview

ROI Driven

Precise

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Employee Experience
Her innovative HR practices were pivotal in Konica Minolta being certified as a "Great Place to Work" in 2024, emphasizing trust, respect, and belonging.
Diversity & Inclusion
A vocal champion for DEI, she implements inclusive recruitment practices, leadership programs for women, and initiatives to reduce unconscious bias in the workplace.
Digital HR Transformation
Dedicated to leveraging digital tools and technologies to streamline HR processes, enhance organizational culture, and support agile workforce management.

Media Appearances

Susmita has no verified media appearances

Work History

9-2023
Chief Human Capital Officer at Konica Minolta Business Solutions India Pvt. Ltd.
5-2005 - 9-2023
Head-HR & Operations (India) at Futures First Info Services Pvt. Ltd.

Education

4-2024 - 10-2024
CXO Leadership Programme from Cornell University
Masters of Business Administration from Department of Business Management, Gauhati University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Gurgaon, Haryana, India Job Level : Leadership Designation : Chief Human Capital Officer at Konica Minolta Business Solutions India Pvt. Ltd.
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Insights For Selling To Susmita

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susmita is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Susmita

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Susmita move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Susmita take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Susmita

Personality Compatibility


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