Suzanne McDermott

Questioner
DISC Type : c

Chief Operating Officer at Ophthalmic Consultants of Boston

Suffolk County, Massachusetts, United States

Overview

Suzanne McDermott is a seasoned healthcare executive and the current Chief Operating Officer at Ophthalmic Consultants of Boston. Her expertise lies in strategic planning, clinical operations, and finance, honed through senior leadership roles at institutions like Boston Childrens Hospital. She holds an MBA from Babson College and has studied at Harvard Business School.



She led the first-ever physician practice acquisition for Boston Childrens Hospital, successfully integrating the new organization into the enterprise.

Personality Overview

Price-Sensitive

Not Easily Convinced

Value Seeker

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to analyze every situation thoroughly.


Topics They Care About

Healthcare Operations
Her career is centered on operational leadership, from hospital administration to her current role as COO of a major ophthalmic practice.
Culture Transformation
She was responsible for leading a culture transformation and improving the work experience for physicians and staff at Boston Children's Hospital.
Strategic Integration
She has direct experience with mergers and acquisitions, having led the first physician practice acquisition and integration for Boston Children's Hospital.

Media Appearances

Suzanne has no verified media appearances

Work History

5-2023
Chief Operating Officer at Ophthalmic Consultants of Boston
2-2015 - 1-2023
Senior Director Of Operations - Strategic Integration and Workforce Transformation at Boston Children's Hospital
1-2008 - 12-2015
Senior Director of Operations and Decision Support at Boston Children's Hospital - Physicians' Organization
9-2013 - 5-2015
Adjunct Professor at Regis College
1-2005 - 12-2007
Internal Audit Manager at Beth Israel Deaconess Medical Center

Education

2013 - 2013
Value Measurement in Healthcare from Harvard Business School
2000 - 2005
Master of Business Administration (M.B.A.) from Babson College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Suffolk County, Massachusetts, United States Job Level : Leadership Designation : Chief Operating Officer at Ophthalmic Consultants of Boston
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Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Suzanne

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Suzanne take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Suzanne

Personality Compatibility


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