Suzanne Sawyer in

Suzanne Sawyer

Enthusiast · DISC type i
Senior Product Owner at Insulet Corporation
📍 Hopkinton, Massachusetts, United States

Suzanne Sawyer is a customer experience enthusiast and Senior Product Manager at Insulet Corporation, specializing in order management and patient training. With a background encompassing all aspects of the software development lifecycle, she previously held multiple product management and owner roles at Mercer. She earned her Bachelor of Arts at Lehigh University.

Outside of her formal roles, Suzanne maintains a constant focus on improving customer experiences in her everyday life. She is passionate about applying her skills to create a meaningful impact, particularly within the healthcare sector, and is motivated by work that tangibly benefits patient journeys and simplifies their lives.

She finds it incredibly rewarding to be part of initiatives that benefit people with diabetes.

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Experience
22 Years
Current Role
Senior Product Owner
Location
Hopkinton, Massachusetts, United States
Personality Overview

How Suzanne shows up

Non-Confrontational
Amiable & Agreeable
Story Driven

Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Priorities

Topics Suzanne cares about

Customer Experience
Her entire career is focused on creating exceptional, best-in-class digital and self-service experiences for customers, from contact centers to web portals.
Medical Technology
Currently a Senior Product Manager at Insulet, a company focused on diabetes care technology, she frequently posts about simplifying the lives of patients.
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Career

Work history

8-2022
Senior Product Owner
Insulet Corporation
9-2019 - 8-2022
Customer Engagement Product Manager
Mercer
12-2016 - 8-2019
Program Manager
Mercer
3-2013 - 11-2016
Product Owner
Mercer
7-2012 - 3-2013
Business Architect
Mercer
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1992 - 1996
Bachelor of Arts
Lehigh University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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