Suzanne Simpson

Supporter
DISC Type : s

https://synergienow.com at SynergieNow, Inc. www.synergienow.com

West Palm Beach, Florida, United States

Overview

Suzanne Simpson is the Founder and CEO of SynergieNow, Inc. , a firm specializing in ServiceNow professional services and ITSM assessments. Described as a talented and disciplined consultant, she possesses deep knowledge of ITIL process and has a track record of improving operational efficiencies for clients.

She is keenly focused on the future of enterprise technology, having recently shared her excitement about how AI is transforming the foundational future of the ServiceNow platform at Knowledge 2024.

Personality Overview

Procedural

Risk-averse

Social Proof Driven

They prefer to follow rules and procedures.  They are unlikely to become strong champions as they don't prefer pushing other people. They are good and approachable with everyone, internally and externally.

Topics They Care About

AI in ServiceNow
Recently attended Knowledge 2024, where she noted the power of AI in transforming the future of the ServiceNow platform and its ecosystem.
ITSM Assessments
Her core business involves IT Service Management assessments; she is praised for her expertise in ITIL V3 and CMMi to improve client processes.
Cloud Transformation
Her company, SynergieNow, focuses on transforming cloud-based solutions, and she has led major data center transformation programs for previous clients like AIG.

Media Appearances

Suzanne has no verified media appearances

Work History

9-1989
https://synergienow.com at SynergieNow, Inc. www.synergienow.com

Education

Suzanne has no verified education history

More Information

Social Presence :

Prographics :

Exp : 36 Location : West Palm Beach, Florida, United States Job Level : N/A Designation : https://synergienow.com at SynergieNow, Inc. www.synergienow.com
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Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Talk about refund and cancellation policy if the need arises
  • Show willingness to accommodating their needs or requests
  • Engage other key stakeholders on their side and leverage if they approve of your product

DONT's

  • Avoid saying anything that sounds like a risky proposition
  • Don’t rush them to make quick decisions
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Suzanne

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Suzanne take some risk or not?

  • They are risk-averse and like to make decisions that others support.

You And Suzanne

Personality Compatibility


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