Swaminathan Natarajan in

Swaminathan Natarajan

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Chief Operating Officer at GrowthLenz
📍 Washington DC-Baltimore Area, United States

Swaminathan Natarajan is the Co-founder and Chief Operating Officer of GrowthLenz, specializing in aftermarket growth and service excellence. With over three decades of experience at firms like FLSmidth and Honeywell, he leverages AI and technology to drive sales and operational improvements. He holds a Bachelor of Engineering from Annamalai University.

He appears to value a holistic approach to life, having shared his agreement with the idea that balance is the key to overall well-being. His professional focus is on creating seamless connections between people, processes, and data to enhance efficiency and decision-making for enterprises.

Unique fact: In a previous role, he successfully improved Net Promoter Scores (NPS) by 8 basis points while increasing sales by over 15%.

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Experience
22 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
Washington DC-Baltimore Area, United States
Personality Overview

How Swaminathan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Swaminathan cares about

Aftermarket Growth
His career is centered on identifying key levers for sales and service excellence to enable growth in the aftermarket segment.
AI-Powered Platforms
He has a passion for using AI and BOTs to create seamless process improvements and drive sales growth, as demonstrated at GrowthLenz.
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Career

Work history

2-2025
Chief Operating Officer
GrowthLenz
1-2022 - 11-2024
Vice President & Head of Sales & Service Excellence
FLSmidth
Vice President & Head of Global Service Line Management
FLSmidth
2-2019
Vice President & Head of Service Execution
FLSmidth
1-2008 - 2-2019
Global Customer Service Director
Honeywell
In the press

Media appearances

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Education
1987 - 1991
Bachelor of Engineering - BE
Annamalai University
1975 - 1987
AISSCE
DTEA, Mandir Marg
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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