Swathi Lakshmi

Questioner
DISC Type : c

Ecommerce Account Specialist at LSM Global

Chennai, Tamil Nadu, India

Overview

An engineer by training, Swathi is an e-commerce specialist with over six years of experience, including a role at Amazon. At LSM Global, she manages operations for more than 60 brands across the UK, US, Canada, and Europe, and is now focused on pivoting her career into SAAS marketing.

Swathi is a passionate AI and Machine Learning enthusiast, actively participating in workshops and hackathons to deepen her knowledge. She also shows a keen interest in scientific history and the stories behind groundbreaking discoveries, reflecting a curious and analytical mindset outside of her professional work.

She has been recognized with awards for "Boundary-less behavior" and "Customer Obsession, " highlighting her collaborative and client-focused approach.

Personality Overview

Price-Sensitive

Cautious & Analytical

Not Easily Convinced

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Global E-commerce
Manages operations for over 60 brands across international marketplaces, including the UK, US, Canada, and the EU.
SAAS Marketing
Explicitly states that conquering SAAS-based marketing is the next chapter of her career and where her passion lies.
AI & Machine Learning
An enthusiast who actively participates in AI/ML workshops and hackathons to build hands-on skills in the field.

Media Appearances

Swathi has no verified media appearances

Work History

8-2024
Ecommerce Account Specialist at LSM Global
9-2022 - 8-2024
Account Manager at Amazon
7-2020 - 9-2022
Lead at Amazon
10-2018 - 7-2020
Senior Catalog Specialist at Amazon
9-2021 - 9-2022
Team Lead at Lumina Datamatics Limited

Education

2010 - 2014
Engineer's degree from Vins Christian Women College of Engineering
2008 - 2010
high school from chavara vidhya bhavan matric.hr .sec.school

More Information

Social Presence :

Prographics :

Exp : 8 Location : Chennai, Tamil Nadu, India Job Level : Junior Designation : Ecommerce Account Specialist at LSM Global
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Insights For Selling To Swathi

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Swathi is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Swathi

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Swathi move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Swathi take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Swathi

Personality Compatibility


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