Sylvia Duran

Go-getter
DISC Type : d

Intuit AI Business Operations - Strategy & Planning, Responsible AI at Intuit

San Diego, California, United States

Overview

Sylvia Duran is a strategy and operations leader at Intuit, focusing on AI Business Operations and Responsible AI. Her career spans roles at YouTube, where she was Head of Mexico and the first Chief of Staff for the VP of Operations, Google, McKinsey, and Nike. She holds degrees from Cornell University and a Juris Doctor from Columbia Law School.

Outside of work, she is deeply committed to community empowerment, serving on the boards of #LatinaGeeks and the Quiet Storm Foundation. She co-founded YouTube’s LatinX employee resource group and hosts the "One of a Kind" podcast, which explores personal stories and connection. People describe her as thoughtful with deep insights.

She co-founded YouTube’s LatinX employee resource group and hosted the companys first-ever Hispanic Heritage Month celebrations.

Personality Overview

Challenger

Direct & Candid

Decisive

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

Responsible AI
Her current role at Intuit involves strategy and planning for Responsible AI, reflecting a professional focus on the ethical implications of technology.
Latinx Empowerment
She serves on the board of #LatinaGeeks and co-founded the LatinX employee resource group at YouTube, demonstrating a long-standing passion for community advocacy.
Career Storytelling
She hosts a podcast about personal stories and leads workshops on using storytelling to innovate and navigate careers, particularly in an AI-first world.

Media Appearances

Sylvia has no verified media appearances

Work History

10-2025
Intuit AI Business Operations - Strategy & Planning, Responsible AI at Intuit
1-2025
Board Member at #LatinaGeeks
10-2024
Member Board of Directors at Quiet Storm Foundation
1-2024
Principal, Business Operations at Intuit
5-2023
Host of One of a Kind Podcast with Nicy Duran at One of a Kind Podcast

Education

Juris Doctor (J.D.) from Columbia Law School
BS from Cornell University

More Information

Social Presence :

Prographics :

Exp : 17 Location : San Diego, California, United States Job Level : Mid-senior Designation : Intuit AI Business Operations - Strategy & Planning, Responsible AI at Intuit
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Insights For Selling To Sylvia

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Be crisp while making the pitch

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sylvia is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Sylvia

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sylvia move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Sylvia take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Sylvia

Personality Compatibility


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