Tanya Skordina

Enigma
DISC Type : dci

Senior Technical Platinum Support Account Manager at Sprinklr

Vancouver, Washington, United States

Overview

Tanya has no verified overview

Personality Overview

Hard To Convince

Challenger

Fast Follower

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Tanya has no verified topics they care about

Media Appearances

Tanya has no verified media appearances

Work History

6-2025
Senior Technical Platinum Support Account Manager at Sprinklr
4-2020 - 6-2025
Technical Platinum Support Account Manager at Sprinklr
4-2019 - 4-2020
Platinum Product Support at Sprinklr
11-2014 - 4-2015
Customer Support & Community Specialist at Get Satisfaction
7-2013 - 11-2014
Client Relations Manager at LiveMinutes

Education

BA from San Francisco State University
2013 - 2013
Certificate from Portnov Quality Assurance Computer School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Vancouver, Washington, United States Job Level : Middle Designation : Senior Technical Platinum Support Account Manager at Sprinklr
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Insights For Selling To Tanya

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tanya is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Tanya

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Tanya move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Tanya take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Tanya

Personality Compatibility


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