Ted Jordan is a transformational customer experience and support leader, recently the Senior Vice President at Five9. He is known for turning the global support organization into a strategic differentiator by achieving industry-leading NPS and driving efficiency. Colleagues describe him as capable, caring, and hardworking, and he is an alumnus of the University of Maryland.
Outside of his executive career, Ted maintains a strong connection to his alma mater, the University of Maryland. He follows the universitys activities and likely supports its athletic teams, the Terrapins.
After an impactful journey of nearly 10 years helping redefine customer experience, Ted recently concluded his tenure at Five9.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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