Teri Cotton Santos, JD

Galvanizer
DISC Type : Id

Chief Compliance Officer at Phillips 66

United States

Overview

Teri Cotton Santos, JD, is the Chief Compliance Officer at Phillips 66, specializing in risk management, ethics, and compliance for highly regulated industries. Described by colleagues as thoughtful, analytical, and a leader who gets things done, she leverages her JD from Washington University in St. Louis to navigate complex regulatory environments.

Personality Overview

Socially Adept

Self-Assured

People-Oriented

They are charming and have the ability to align others behind their decisions.  They like to keep things under control. They will bat for you if they come to believe in you.

Topics They Care About

Ethics and Compliance
As Chief Compliance Officer, she shapes the culture of ethics and compliance at Phillips 66 and has spoken about integrating risk, ethics, and strategy.
Risk Management
Has held Chief Compliance and Risk Officer roles at multiple global companies and provided risk management consulting services.
FCPA Enforcement
Co-chaired and participated in recent conferences focused on the Foreign Corrupt Practices Act, demonstrating an active interest in anti-corruption enforcement trends.

Media Appearances

Teri has no verified media appearances

Work History

9-2023
Chief Compliance Officer at Phillips 66
1-2020 - 9-2023
Vice President and Chief Compliance Officer at HollyFrontier Corporation
1-2020
Independent Advisor at Hoffman-Barnes Risk Management Consulting
Sr. Vice President, Chief Compliance and Risk Officer at The Warranty Group
Sr. Vice President, Chief Ethics and Compliance Officer at Career Education Corporation

Education

JD from Washington University in St. Louis School of Law
Women's Director Development Program from Northwestern University - Kellogg School of Management

More Information

Social Presence :

Prographics :

Exp : 5 Location : United States Job Level : Leadership Designation : Chief Compliance Officer at Phillips 66
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Insights For Selling To Teri

During A Call Or A Meeting

DO's

  • Focus on building a relationship, it can play a key role in their decision making
  • Present testimonials from existing customers about their experience with your product
  • Help them weigh the risks by sharing how others made similar decisions

DONT's

  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t rely too much on what they promise, make your own deductions
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Teri is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Teri

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Teri move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Teri take some risk or not?

  • They can take risks if necessary.

You And Teri

Personality Compatibility


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