Terri Alfonsi

Trailblazer
DISC Type : DI

Director of Client Service Operations at Oracle

Melbourne, Victoria, Australia

Overview

Terri is a high-performing service director at Oracles Construction & Engineering division, specializing in SaaS cloud environments. She excels at transforming strategic plans into tactical solutions and has a proven record of exceeding operational targets. People who have worked with her describe her as loyal, dedicated, and having amazing attention to detail.

Terri is passionate about volunteering and creating opportunities for young people. She is actively involved in initiatives that connect school students with professionals in technology-based careers, showcasing her commitment to mentorship and community engagement through programs like Oracle Volunteers.

She played a key role in numerous complex, large-scale international projects, including the US$5-billion Marina Bay Sands Integrated Resort development in Singapore.

Personality Overview

Assertive

Informal

Friendly But Fast

They prefer to ensure that they are in control of the situation.  A combination of speed and relationship gets the best response from them. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Client Service Operations
Her entire career, from Aconex to Oracle, has focused on leading and optimizing client service delivery, operations, and strategic planning in the Americas and globally.
Youth Career Mentorship
She actively promotes and is excited about programs that connect school students with professionals in technology careers, as seen in her support for the 'Let's Chat' series.
SaaS in Construction
Her role is centered in Oracle's Construction & Engineering global business unit, and her expertise is in delivering results in high-growth SaaS Cloud environments.

Media Appearances

Terri has no verified media appearances

Work History

6-2018
Director of Client Service Operations at Oracle
10-2016
Director of Client Service Operations at Aconex
4-2016 - 10-2016
Client Services Director Americas at Aconex
7-2012 - 4-2016
VP of Operations / Regional Operations Manager at Aconex
2008 - 7-2012
Global Service Delivery Manager , Energy and Resources at Aconex

Education

Terri has no verified education history

More Information

Social Presence :

Prographics :

Exp : 23 Location : Melbourne, Victoria, Australia Job Level : Mid-senior Designation : Director of Client Service Operations at Oracle
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Insights For Selling To Terri

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Keep your pitch focused on the impact but nurture the relationship too
  • Give them control of the sales process

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Terri is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Terri

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Terri move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Terri take some risk or not?

  • If necessary, they will be ready to take risks.

You And Terri

Personality Compatibility


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