Thanseer P N
Chat Support Specialist (Operations) at Astoria Software Exports Pvt. Ltd.
📍 Sulthanbathery, Kerala, India
Thanseer P N is a Chat Support and Operations Specialist at Astoria Software Exports Pvt. Ltd. , where he supports international US-based customers. He focuses on lead generation, qualification, and maintaining high customer satisfaction. He holds a Bachelor of Engineering in Electronics and Tele-Communication Engineering from the College of Engineering, Kidangoor.
Read the full overview →Experience
4 Years
Current Role
Chat Support Specialist (Operations)
Job Level
Junior
Location
Sulthanbathery, Kerala, India
Personality Overview
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Priorities
Topics Thanseer cares about
Customer Satisfaction
Maintains high CSAT scores in a high-volume chat environment, focusing on resolving customer issues at the first point of contact.
Lead Qualification
Handles lead generation and qualification, ensuring an accurate and smooth handoff to dealership representatives.
Career
Work history
4-2021
Chat Support Specialist (Operations)
Astoria Software Exports Pvt. Ltd.
In the press
Media appearances
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Education
2015 - 2019
Bachelor of Engineering
College of Engineering ,Kidangoor
Social presence
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