Thanseer P N is a Chat Support and Operations Specialist at Astoria Software Exports Pvt. Ltd. , where he supports international US-based customers. He focuses on lead generation, qualification, and maintaining high customer satisfaction. He holds a Bachelor of Engineering in Electronics and Tele-Communication Engineering from the College of Engineering, Kidangoor.
Thanseer P N
Chat Support Specialist (Operations) at Astoria Software Exports Pvt. Ltd.
Sulthanbathery, Kerala, India
Overview
Topics They Care About
Customer Satisfaction
Maintains high CSAT scores in a high-volume chat environment, focusing on resolving customer issues at the first point of contact.
Lead Qualification
Handles lead generation and qualification, ensuring an accurate and smooth handoff to dealership representatives.
AI in HR
Shows an interest in companies like GoodSpace AI, which leverages artificial intelligence for recruitment and HR processes. [Predicted]
Media Appearances
Thanseer has no verified media appearances
Work History
4-2021
Chat Support Specialist (Operations) at Astoria Software Exports Pvt. Ltd.
Education
2015 - 2019
Bachelor of Engineering from College of Engineering ,Kidangoor
More Information
Social Presence :
Prographics :
Exp : 4
Location : Sulthanbathery, Kerala, India
Job Level : Junior
Designation : Chat Support Specialist (Operations) at Astoria Software Exports Pvt. Ltd.
