Thelma Arora (Hataria)

Energizer
DISC Type : I

Lead Program Transformation Manager at Wells Fargo

Charlotte Metro, United States

Overview

Thelma is an experienced transformation coach and agility leader, currently serving as a Lead Program Transformation Manager at Wells Fargo. With a background at JPMorgan Chase and GE, she specializes in product and program transformation. She holds a Master of Computer Science and is a Certified SAFe® Program Consultant.

A unique aspect of her profile is the combination of a technical Masters degree in Computer Science with extensive experience in agile coaching and enterprise-level transformation.

Personality Overview

Imaginative

Informal

Enthusiastic

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Agile Transformation
Her career is centered around roles like "Enterprise Agility Lead" and "Agile Transformation Coach" at major financial institutions like Wells Fargo and JPMorgan Chase.
Product Transformation
This is a key part of her stated expertise and is supported by her experience as a Sr. Technical Product Manager at GE Digital.
SAFe Framework
She holds a certification as a Certified SAFe® Program Consultant, indicating deep knowledge of this specific agile framework for enterprises.

Media Appearances

Thelma has no verified media appearances

Work History

4-2024
Lead Program Transformation Manager at Wells Fargo
12-2023 - 4-2024
Enterprise Agility Lead at JPMorgan Chase & Co.
5-2018 - 10-2023
VP, Enterprise Agile Transformation Coach at Wells Fargo
12-2015 - 2-2018
Sr. Technical Product Manager- Commercial PMO at GE Digital
6-2014 - 12-2015
Agile Coach/Sr.Scrum Master at GE Capital

Education

2006 - 2007
Master of Computer Science from University of North Florida
2000 - 2005
Bachelor of Engineering (B.E.) from Savitribai Phule Pune University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Charlotte Metro, United States Job Level : Mid-senior Designation : Lead Program Transformation Manager at Wells Fargo
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Insights For Selling To Thelma

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thelma is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Thelma

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Thelma move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Thelma take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Thelma

Personality Compatibility


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