Thiago Fettermann in

Thiago Fettermann

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Customer Service Representative at Mitel
📍 Porto Alegre, Rio Grande do Sul, Brazil

Thiago Fettermann is an IT and Telecom Infrastructure Specialist with over 23 years of experience optimizing complex corporate systems. He holds a degree in Information Technology Management from UNIASSELVI and is recognized by colleagues as being highly competent, dedicated, and professional, specializing in cost reduction and strategic governance.

He has a proven track record of generating significant annual savings for clients by strategically renegotiating contracts and implementing robust telecom governance.

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Experience
23 Years
Current Role
Customer Service Representative
Job Level
Junior
Location
Porto Alegre, Rio Grande do Sul, Brazil
Personality Overview

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Decision Approach
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Priorities

Topics Thiago cares about

IT Cost Reduction
Specializes in transforming complex and costly IT and telecom infrastructures into solutions that are efficient, secure, and aligned with business goals.
Telecom Governance
Focuses on implementing strategic governance and renegotiating contracts to generate significant annual savings for large corporations.
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Career

Work history

11-2025
Customer Service Representative
Mitel
10-2022 - 9-2025
Consultor Especialista em Soluções
AGO IT
11-2019 - 9-2022
Analista de sistema de telecomunicações
ConsTI Comercio e Serviços Tecnologicos Ltda
10-2016 - 10-2019
Analista de telecomunicações
Sigma Telecom
11-2004 - 10-2016
Analista de telecomunicações
HLW Service
In the press

Media appearances

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Education
2000 - 2002
Técnico
Colegio Ulbra Cristo Redentor
Gestão em Tecnologia da Informação
UNIASSELVI
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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